Some of our equipment was damaged by this outage. That equipment has been replaced, and we are getting the last of the servers back online now. We appreciate your patience as we continue to work towards restoring service. Please reach out to firstname.lastname@example.org
if you're still experiencing an outage or degradation of service, or if you have any other questions. We will send all customers a more detailed post-mortem once we've received that information from Zayo.